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Visit our Help Centre for advice and answers from the Stackers Team or contact us directly.

How Can We Help?

Currently we are experiencing phone line issues. Email is prefered whilst this issue is occurring.
Please select a topic below. If you can’t find what you’re looking for, please get in touch on 01622 714212 or [email protected]. We will aim to get back to you within one working day.


If you’re looking to submit a return, please use the return form found here


If you need to track your order, please follow the link in the email provided by DPD when you placed your order.

Press & Marketing

Want to partner with us? Get in touch through our collaboration page


Looking to work with us fill out our trade enquiry form here

Most Asked Questions

We’ve compiled a selection of our most frequently asked questions. For more answers visit our Help Desk

Can I track my order?

Yes, you will be emailed/texted a DPD tracking number once your order has been dispatched.

Do you ship to my country?

Check our delivery page to see the countries we deliver too

How much does delivery cost?

UK is £3.50. Free over £65 (postcode dependent)

Can I return an item for an exchange or refund?

Of course, simply fill out our returns form here

What are your hours of operation?

9-5 GMT. Monday - Friday

DPD has told me my order is delayed

DPD sends automated texts once they receive your information. This doesn't mean your order is delayed just that DPD have jumped the gun

I’m having trouble placing my order

Please try clearing you cache or browsing in private mode. If this fails please contact us.

Collaborate with Stackers

Please fill out our collaboration form and we'll be in touch.

Student discount

You can apply for 10% student discount here.

My Promo code isn't working

Promo codes aren't valid on items that have already been discounted and you can only apply one per order.